{"id":107478,"date":"2024-03-31T22:27:11","date_gmt":"2024-03-31T19:27:11","guid":{"rendered":"https:\/\/muumimukitrahaksi.fi\/faq\/"},"modified":"2026-02-24T13:33:36","modified_gmt":"2026-02-24T11:33:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/muumimukitrahaksi.fi\/sv\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]<\/p>\n

Vanliga fr\u00e5gor och svar<\/h1>\n

[\/vc_column_text][vc_separator color=”sky” border_width=”3″ el_width=”20″][vc_empty_space][\/vc_column][\/vc_row][vc_row type=”boxed”][vc_column css=”.vc_custom_1560053866839{padding-right: 60px !important;padding-left: 60px !important;}”][vc_column_text css=”.vc_custom_1560054469514{margin-bottom: 15px !important;}”]<\/p>\n

Leverans<\/strong><\/span><\/h3>\n

[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/4″][vc_column_text css=””]Hur mycket kostar frakten?<\/strong><\/p>\n

Fraktens pris beror p\u00e5 din leveransadress och paketets vikt. Prisen p\u00e5 leveranser till Finland och Sverige varierar vanligtvis mellan 6,90-14,90 euro.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_column_text css=””]Vilka leveransm\u00f6jligheter finns?<\/strong><\/p>\n

V\u00e5ra leveranspartner \u00e4r Bring, Posti, Matkahuolto, DHL och UPS. Du kan v\u00e4lja mellan hemleverans och leverans till ett ombud. Du kan \u00e4ven v\u00e4lja expressleverans.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_column_text]Kan jag sj\u00e4lv plocka upp min best\u00e4llning?<\/strong><\/p>\n

Absolut! D\u00e5 du slutf\u00f6r din best\u00e4llning, kan du v\u00e4lja alternativet att sj\u00e4lv h\u00e4mta upp din best\u00e4llning hos oss. Du f\u00e5r ett mejl fr\u00e5n oss d\u00e5 best\u00e4llningen \u00e4r f\u00e4rdig att plockas upp. Du f\u00e5r detta mejl senast en arbetsdag efter att best\u00e4llningen \u00e4r gjord. Best\u00e4llningarna kan plockas upp p\u00e5 v\u00e5rt kontor p\u00e5 Korngatan 2 B1, \u00c5bo.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_column_text]Hur snabbt f\u00e5r jag min best\u00e4llning?<\/strong><\/p>\n

Vi skickar i v\u00e4g best\u00e4llningar varje arbetsdag. Leveranstiden f\u00f6r leveranser till Finland och Sverige \u00e4r 1-7 arbetsdagar.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”16px”][\/vc_column][\/vc_row][vc_row type=”boxed”][vc_column css=”.vc_custom_1560053897865{padding-right: 60px !important;padding-left: 60px !important;}”][vc_column_text css=”.vc_custom_1560054498810{margin-bottom: 15px !important;}”]<\/p>\n

Betalning<\/span><\/h3>\n

[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/4″][vc_column_text css=””]Vilka betalningsmetoder har ni?<\/b><\/p>\n

Direktbetalningar kan g\u00f6ras med alla finska banker. Du kan \u00e4ven v\u00e4lja att betala med faktura, delbetalning, de vanligaste kreditkorten, Klarna, PayPal eller MobilePay. <\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_column_text]Kan jag g\u00f6ra en best\u00e4llning och betala senare?<\/strong><\/p>\n

Givetvis. Du kan v\u00e4lja mellan delbetalning och faktura. Dessa betalningsmetoder erbjuds av Klarna och Walley.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_column_text]Kan jag betala med kontanter?<\/strong><\/p>\n

Nej, tyv\u00e4rr inte. Du m\u00e5ste v\u00e4lja mellan betalningsmetoderna som dyker upp vid kassan.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_column_text]M\u00e5ste betalaren vara samma person som gjorde best\u00e4llningen?<\/b><\/p>\n

Nej. D\u00e5 du g\u00f6r best\u00e4llningen, kan du fylla i en separat leveransaddress. Fyll i s\u00e5 fall i mottagarens telefonnummer i leveransaddressf\u00e4ltet.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”16px”][\/vc_column][\/vc_row][vc_row type=”boxed”][vc_column css=”.vc_custom_1560053910767{padding-right: 60px !important;padding-left: 60px !important;}”][vc_column_text css=”.vc_custom_1560054511519{margin-bottom: 15px !important;}”]<\/p>\n

\u00d6vriga fr\u00e5gor<\/span><\/h3>\n

[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/4″][vc_column_text css=””]K\u00f6per ni \u00e4ven muminprodukter?<\/b><\/p>\n

Ja, det g\u00f6r vi! Du kan erbjuda oss muminmuggar, muminsk\u00e5lar, mumintallrikar och andra muminprodukter. Du kan kontakta oss via WhatsApp, email, eller genom att fylla i denna blankett<\/a>. Du f\u00e5r en \u00f6ffert fr\u00e5n oss inom en arbetsdag.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_column_text css=””]Hur kan jag lita p\u00e5 att varorna jag best\u00e4llt kommer fram?<\/strong><\/p>\n

Vi har drivit denna verksamhet sedan 2014. Vi har skickat hundratusentals produkter \u00f6ver hela v\u00e4rlden till v\u00e5ra kunder. Vi \u00e4r \u00e4ven officiella Moomin Characters licensinnehavare. Du kan hitta en artikel om oss p\u00e5 Moomin.com<\/a>. Om du vill veta v\u00e5ra synpunkter p\u00e5 marknaden f\u00f6r Mumin\u2011samlingsf\u00f6rem\u00e5l kan du l\u00e4sa denna artikel i Financial Times<\/a>.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_column_text]Har jag retur- och bytesr\u00e4tt p\u00e5 produkterna?<\/strong><\/p>\n

Produkterna har 14 dagars bytes- och returr\u00e4tt enligt konsumentskyddslagens avsnitt om distansf\u00f6rs\u00e4ljning. Mukilaakso Oy ansvarar inte f\u00f6r indirekta kostnader relaterade till byte eller retur. Produkternas skick \u00e4r beskrivna i produktbeskrivningen. Det \u00e4r p\u00e5 k\u00f6parens\u00a0 ansvar att ta reda p\u00e5 produktens skick innan best\u00e4llningen g\u00f6rs. I oklara situationer uppmanar vi dig att be om ytterligare bilder eller en mer detaljerad f\u00f6rklaring av produktens skick innan du g\u00f6r en best\u00e4llning.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_column_text]Levererar ni \u00e4ven utomlands?<\/b><\/p>\n

Japp! Vi levererar best\u00e4llningar \u00f6ver hela v\u00e4rlden.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1502801399631{background-color: #000000 !important;}”][vc_column][vc_column_text]<\/p>\n

Hittade du inte svaret?<\/span><\/h2>\n

[\/vc_column_text][vc_btn title=”St\u00e4ll fler fr\u00e5gor!” style=”classic” shape=”square” color=”sky” size=”lg” align=”center” link=”url:https%3A%2F%2Fmuumimukitrahaksi.fi%2Fsv%2Fkontakta-oss%2F|”][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text] Vanliga fr\u00e5gor och svar [\/vc_column_text][vc_separator color=”sky” border_width=”3″ el_width=”20″][vc_empty_space][\/vc_column][\/vc_row][vc_row type=”boxed”][vc_column css=”.vc_custom_1560053866839{padding-right: 60px !important;padding-left: 60px !important;}”][vc_column_text css=”.vc_custom_1560054469514{margin-bottom: 15px !important;}”] Leverans [\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/4″][vc_column_text css=””]Hur mycket kostar frakten? Fraktens pris beror p\u00e5 din leveransadress och paketets vikt. Prisen p\u00e5 leveranser till Finland och Sverige varierar vanligtvis mellan 6,90-14,90 euro.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_column_text css=””]Vilka leveransm\u00f6jligheter finns? V\u00e5ra leveranspartner \u00e4r Bring, Posti, […]<\/p>\n","protected":false},"author":1,"featured_media":104190,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-107478","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nMuumimukit Rahaksi - Vanliga fr\u00e5gor och svar<\/title>\n<meta name=\"description\" content=\"H\u00e4r hittar du ofta st\u00e4llda fr\u00e5gor och svar p\u00e5 dem.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/muumimukitrahaksi.fi\/sv\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Muumimukit Rahaksi - Vanliga fr\u00e5gor och svar\" \/>\n<meta property=\"og:description\" content=\"H\u00e4r hittar du ofta st\u00e4llda fr\u00e5gor och svar p\u00e5 dem.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/muumimukitrahaksi.fi\/sv\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Muumimukit Rahaksi\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/muumimukitrahaksi\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-24T11:33:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/muumimukitrahaksi.fi\/wp-content\/uploads\/2024\/03\/tilausvahvistus_header.png\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"350\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@MuumitRahaksi\" \/>\n<meta name=\"twitter:label1\" content=\"Ber\u00e4knad l\u00e4stid\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minuter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/muumimukitrahaksi.fi\/sv\/faq\/\",\"url\":\"https:\/\/muumimukitrahaksi.fi\/sv\/faq\/\",\"name\":\"Muumimukit Rahaksi - 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